On the afternoon of Friday (24), around 17:10 in Brasilia time, the Gmail started showing an error page for users in Brazil and the rest of the world, making it impossible to access the inbox. Other services Google also faced difficulties, such as Google+, which displayed the message “There was an error loading your posts.” Some users have reported problems with Google Drive and YouTube.
Google has updated the service status page to 17h12. “We’re investigating reports of an issue with Gmail. We will provide more information soon, “the company said.
Around 17:25, the page Gmail inbox returned to the air for some users, but still had slow, it was not possible to send emails and integrated chat Hangouts did not work, displaying the message “We’re having trouble establishing a connection with Google.”
At 17h58, Google said it was investigating the instabilities in Google Calendar, Google Talk, Google Drive, Google Sites, Google Groups, Google Hangouts and other services.
According to Google, Gmail back “for some users” to 18h14, but there was still no forecast for the service to stabilize completely. The service Gmail has already been restored for some users, and we expect a resolution for all users soon. This period is only an estimate and may change, the message said.
The last note, published by Google to 18h23, apologized for the service fall: “The problem with Google Mail should be resolved. We apologize for the inconvenience and appreciate your patience and your support. Rest assured that system reliability is a top priority for Google, and we are making continuous improvements to make our systems better.”